Terms of Service

Acceptance of Terms

These Terms of Service govern your access to and use of Gratify. By creating an account, starting a trial, or using the platform, you agree to these Terms.

Eligibility

You may use Gratify only if you can form a binding contract and are authorized to act on behalf of your business. You are responsible for ensuring your use of Gratify is permitted under applicable laws.

Account Registration

You must provide accurate account information and keep it up to date. You are responsible for:

• Maintaining the confidentiality of login credentials.
• All activity that occurs under your account.
• Promptly notifying us of unauthorized access or security concerns.

Subscription, Billing, Trials, and Cancellations

Gratify offers paid plans, including Starter, Pro, and Enterprise tiers.

• Fees are billed in advance according to your selected billing cycle.
• Any free trial converts to a paid subscription unless canceled before the trial ends.
• You may cancel at any time from your account settings or by contacting support.
• Unless stated otherwise, fees are non-refundable and taxes may apply.

Business Responsibilities

You are responsible for how you configure and operate your loyalty program, including:

• Ensuring offers, rewards, and redemption rules are accurate and clearly disclosed.
• Complying with advertising, consumer protection, and privacy laws.
• Obtaining any required customer consent for collecting and using customer data.

Prohibited Use

You agree not to:

• Use Gratify for unlawful, deceptive, or fraudulent activity.
• Interfere with platform security, availability, or integrity.
• Reverse engineer, copy, or exploit the service beyond permitted use.
• Transmit malware, spam, or content that violates third-party rights.

Intellectual Property

Gratify and related content, software, and branding are owned by Gratify or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the platform during your active subscription.

Disclaimer of Warranties

Gratify is provided on an as-is and as-available basis. To the fullest extent allowed by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent allowed by law, Gratify and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

Our total liability for claims relating to the service will not exceed the fees paid by you to Gratify during the twelve months before the claim arose.

Indemnification

You agree to defend, indemnify, and hold harmless Gratify and its affiliates from claims, liabilities, and expenses arising from your use of the service, your content, or your violation of these Terms or applicable law.

Termination

You may stop using Gratify at any time. We may suspend or terminate access if you violate these Terms, pose a security risk, or if continued service is no longer commercially feasible.

Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised last updated date. Continued use of Gratify after updates means you accept the revised Terms.

Contact Information

Questions about these Terms can be sent to our team at support@gratify.com.